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  • Customers like
    • 2 young girls working there 1
    • Friendly service 1
  • Customers don't like
    • Not repairing correctly 2
    • Other staff 2
    • Price 2

Yeah I went to provision store located at 18275 Biscayne Boulevard 33160 I was trying to purchase a set of frames I had insurance coverage to I meant they were willing to pay $140 and I was looking to pay the difference at that time the lady told me that I had to wait two days that she had to get a hold of the manager to approve it Wasted all my time I ended up leaving from there Did the same... Read more

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I have been waiting on glasses since August...all I get is excuses and tge run around. Add comment

horrible service lady who fit my glasses was a rude *** never want to go back. don't even want to go back to pick up my glasses. Add comment

Your prices on frames and lenses are extremely to high ridiculous. And the serves sucks in chicago riverpoint have been going there over 9 years never again . Add comment

One of the WORST customer service ever experienced. This place should learn how to treat customers. I went to this place with my 2 kids 9 and 10 years old my daughter have some cough. We filled the form and stepped aside for pre-test this lady came with Lysol and sprayed the whole place right in front of us where we were sitting. Then Dr. came and asked me is something wrong with my daughter at... Read more

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I find the pearl vision in Norwalk not to be a place to shop for glasses I found the receptionist to be rude and out of control. She should not be in customer service. The other help was dancing with her head set on in front of the mirror. Add comment

Laurel store. While the staff was friendly and helpful, the store is filthy and in disrepair. Carpet bubbling up and stained. The equipment was dirty as well. For something as sensitive as eyes I'm surprised the health department isn't all over thus place. I'll never go back. Zero stars Add comment

Hoy estuve en su tienda y lamentablemente fue una experiencia SUPER DESAGRADABLE, debido a como fui tratada por la "optometra". Su nombre es Ruth D. Negron. Se merece 0 estrellitas. Recomiendo enviarla a tomar unos cursos de buen trato hacia los clientes. El resto de los empleados fueron muy amables y profesionales. Una buena publicidad es un cliente satisfecho y yo no lo estoy. Add comment

I ordered glasses from the Erin Mills location and was told it would be a week. I ended up having to wait a MONTH for the glasses because the staff is slow and unprepared to do their jobs. Their store often opens after scheduled times with the optician staff next door opening the store for them so mall management doesnt notice. Not great service or practice for a store in a multi million dollar... Read more

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I paid over $400 for a super nice set of glasses. When they came in they were thicker than pop bottles! I bought titanium rimless frames for the lightweight effect, and they put 3 pds of glass in each lens! Really! I had them checked by other optometrist and there's no way they should be so thick. I went back to Pearle Vision to discuss it. My lens prescription was checked as being right and I... Read more

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