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  • Customers like
    • 2 young girls working there1
  • Customers don't like
    • Mistake in prescription2
    • Customer service2
    • Way i was treated1

  • Jul 16
  • Eye and Ear Care
  • Englewood, Colorado
  • Glasses
  • 24

I was treated very poorly by the staff from the beginning. The first time I was picking out a new frame the woman seemed almost annoyed that I was taking my time choosing what I wanted to try on. After trying to force frames on me she walked away and said to get her when I picked one. I felt like a burden and just chose a pair of glasses and sunglasses. When I was called that my glasses were... Read more

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  • Jun 18
  • Eye and Ear Care
  • Lincoln, Nebraska
  • Eyeglasses
  • 42

I have no knowledge of their current practices, but I was taken in by them and their 1 hour service several years ago. Once in Columbia, MO I was waiting for my glasses as I needed to leave town and they came and said they were out of the lenses I needed, but had some on hand which were more expensive. I figured this could happen to any business and needed them immediately so purchased them. ... Read more

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I choose pearle vision thinking that i would have my glassess within a week boy was i wrong first they overcharge my insurance the last time i got glasses i got two pairs for $220 why is it that i paid $265 for 1 pair of glasses. It took them almost 2 weeks to get my glasses ready, if i went back to the alex optical i would have paid less and i would have my glasses already Add comment

Took in frames for nose piece and tighten lens frame. Was told in an unprofessional voice that she couldn't repair them and would need to buy a new pair. Bought them there two years ago but no service. Unsatisfied doesn't describe how pissed I am. Add comment

I am very pleasure with the custumer service in Pear Vision in Plaza del Caribe Ponce. The Dr response all my questions and Yamilka Burgos was awesume. Thanks to her, my wife and me find the perfect lens. Thats took to her 2hrs and she always had a smile. For me and my wife we give 100% of satisfaction. Thank you Pearl Vision to have agents like Yamilka. Add comment

Pearle vision in ferndale Mi is the worst place to visit. You be dam sure you pick the frame the first time or your screwed. NO REFUNDS, I wouldn't buy a pair of glasses for my dog there...they need to get a LIFE Add comment

  • Jan 17
  • Eye and Ear Care
  • Lowell, Massachusetts
  • Glasses
  • 180

I was a first time wearer of glasses because I failed the eye test for my license at the age of 54 years.My new glasses cost me over 300 dollars and very cheaply made. They rushed me through the exam and I do not feel they got the script right. They showed me how the frames could not break by twisting them up...they broke. Within two weeks I had to replace the nose pads, the ones I bought from... Read more

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  • Jan 10
  • Eye and Ear Care
  • Concord, Massachusetts
  • Eye Frames
  • 160

Dear EyeMed If you are reading this post and care for your insurers, then DROP Pearle Vision from your "In-Network" provider list. Here are two compelling reasons: 1. They have no refund policy on eye frames. How can a consumer take home a frame to try it out without refund guarantee? I am not talking about putting lenses on it. You know trying in store is not the same as trying in your... Read more

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  • Jan 03
  • Eye and Ear Care
  • Hopewell Junction, New York
  • Fitting Fee
  • 1
  • 1
  • 17

Fitting fee? For what? They did not teach me how to put my contacts in. Been wearing them for years.......Ripp Off Fee!...... Out $70.00 Read more

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  • Jan 01
  • Eye and Ear Care
  • Bronx, New York
  • Frames
  • 90

I brought my daughters "prada" frames in after they negligently put the wrong prescription in the frames after she continued complaining about her headaches and blurred vision, so I brought them back and added transition which by right should of been a courtesy because of their mistake so after picking them up not an hour later the leg was loose again. when I called Onika, who was extremely... Read more

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