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Pearle vision

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95 complaints

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Pearle Vision is a chain of eyeglasses stores. Pearle Vision was founded in 1961 by Dr. Stanley Pearle, an optometrist. The company is headquartered in Savannah, Georgia. At the present time Pearle Vision is owned by the Italian company Luxottica Group SpA that owns LensCrafters, Target Optical and Sears Optical as well. The Pearle chain has about thousand of stores in Europe in such countries as the Netherlands, Germany, Austria, Poland, Belgium and other.

Pearle Vision sells branded products and products under Pearle brand name. Pearle is the only one chain of opticians that can prescript lenses with the help of its own production facility.
Please try to contact Pearle Vision Customer Service directly prior to posting any complaints on this site.

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Pearle Vision Complaints & Reviews

Pearle Vision Reviews

DJ Tron
Pearle Vision
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I started out with D.O.C at Eastland Mall and eventually it changed to Pearl Vision which is not there anymore. Anyway I wanted to say that my eye Doctors name there was Dr. Lawren...

#312485
Apr 16, 2012
155

Anonymous
Pearle Vision - Refused me warrenty on clip on within one yr
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I purchased a pair of glasses with clip on sun glasses last June 2011 from a location in Saskatoon, The sun glasses had only a magnet at the nose piece and no frame around t...

#311364
Apr 11, 2012
156

Solarchi...
Pearle Vision Dover, NH
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

This place is absolutely terrible. I have never written an online review but I am going to for this particular experience. I bought a pair of frames identical to the ones I had and...

#306697
Mar 22, 2012
354

Wlsadavi...
Pearle Vision - The put in my prism backwards in my glasses
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Your pearle vision located at 6860 hwy 6 n ste 4 houston tx 77084 did my glasses wrong which cost me $241.98. I will quarantee you that everyone at the senior center will know o...

#306193
Mar 20, 2012
266

Anonymous
Pearle Vision 's prescription caused double vision!
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

The optomitrist provided a quick exam then prescribed contacts that, when worn for 2 days, caused double vision. I called PV three times for an appointment to correct the BIG prob...

#306143
Mar 20, 2012
265

Anonymous
Pearle Vision
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I purchased very expensive eyewear at pearle vision two years ago . i was told i would get a certain amount of money back as a promotion for purchasing the glasses I NEVER DID. I ...

#304661
Mar 14, 2012
314

Anonymous
Pearle Vision - Never did get our order processed....
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

So I had my Husband go with his perscription and benefits card the first time to go get his two pair of glasses, they took all the measurments, and we explained that we want the o...

#303951
Mar 11, 2012
356

Anonymous
Pearle Vision and Anti-refective coating
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I had my glasses 3 months and the left eyes started bubbling so i thought the glasses were dirty so kept cleaning then I had some look at my glasses and they said, the anti reflect...

#301417
Mar 01, 2012
443

Anonymous
Pearle Vision - Requested transitions did not get them have to pay additional to get them
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Went to Pearle Vision in Albany NY for an eye exam and new glasses, paid over $500 for the glasses. I requsted transitions as I have gotten for the last 10 or so years. The glasses...

#300468
Feb 27, 2012
356

Anonymous
Pearle Vision / Dr. Hamel and Associates
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I went for a prescription after all the trials and check ups with the optometrist and was promised that it would be quick and nothing special just to pick up the prescription. Afte...

#296400
Feb 12, 2012
491

Anonymous
Pearle Vision - Broke frames, cheap replacement, no discount on lenses.
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Their lab broke my very expensive frames. The first words out of the technician's mouth when she called to tell me were "I told you we would not be responsible". When I got t...

#288939
Jan 13, 2012
668

Lnicolae
Pearle Vision is misleading customers with its advertising "buy one get another pair free"
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I was attracted by the “buy one get another pair free” advertising and went to Pearl Vision in Maple Grove. After spending a lot of time in the store to find two frames at comp...

#288048
Jan 11, 2012
1171

Anonymous
Pearle Vision - Customer service stinks!
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Went to Pearlevision to get a new pair of glasses - lost my other one's. Had to get their Optometrist to do an eye exam. I was a first time customer. Got very poor help but ...

#287834
Jan 10, 2012
550

Anonymous
Pearle Vision - bad repair
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Take a look at this "repair". Photos here - http://oldyork90.hostingsiteforfree.com/index.htmlI recently had my eye-ware repaired at Pearle Vision. The quality of work...

#280551
Dec 10, 2011
584

Steven624
Pearle Vision - Pearl Vision Sells Inferior Products
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Pearl Vision sold an upscale eye brand that was defective and refused to stand behind there product. The frame became un-welded and fell apart. The corporate customer service dept ...

#279638
Dec 06, 2011
625

Mabvlh
Pearle Vision
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Brought (2) pair of glasses from Pearle Vision in Schaumburg, IL. One pair is very uncomfortable and hurts the bridge of my nose. After spending $600.00 for both pair and repeated ...

#277520
Nov 27, 2011
604

Anonymous
Pearle Vision - Doctors prescription was +2.25 off
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I had a pair of glasses prescribed by a peal vision doctor at Factoria mall in Bellevue ,Wa and the optometrist was off which was !/2 the prescription it should have been. pearl v...

#276629
Nov 22, 2011
578

Mudboy
Pearle Vision - Horrible customer service
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Bought glasses at pearle vision, told them i needed them in 1 week ,in time for deer hunting season. was told no problem, here i am 2 weeks later, no glasses and was told another 5...

#274076
Nov 10, 2011
515

Bladerun...
Pearle Vision in Lansing, MI
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I will start by saying that the Optometrist who works for this Pearle Vision is great. He knows how to talk to people and make you feel comfortable. However, the rest of the staff ...

#272888
Nov 04, 2011
534

KOONDAWG
Pearle Vision - The charged me 500.00 gave me a product I could not pass a driving test with and refused to do anyth
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I went to Pearle Vision at Stone Briar Mall Frisco, TX. gave them my prscription and waited three weeks. When I received the product that I paid $500.00 I could not see well en...

#264874
Sep 28, 2011
648

Anonymous
Pearle Vision on Voss/Woodway
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Total BAD experience. What was so funny was when I began expressing my concerns about the advertised sale she became loud and angry. Confused to say the least she began talking in ...

#264767
Sep 28, 2011
735

Anonymous
Pearle Vision - Terrible Service, Rude Sales People
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Purchased eyeglasses from Pearle Vision in the Baltimore area - will never get glasses there again! Sales clerk was rude, condescending, and sarcastic. They are ok when you place t...

#260696
Sep 08, 2011
812

Bailey
Pearle Vision - Charged me twice and refuse to refund
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Went to pearle vision in burlington, ontario august 24. Picked out 2 prs of glasses totalling $444.90, went to pay in full by debit and was told there was a "communication error" w...

#258633
Aug 29, 2011
817

Karco
Pearle Vision - Ripped me off.
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Had an exam.,rec'd RX for glasses, picked up the glasses and when I put them on I was unable to see. The clerk told me to wear them for four days as my eyes had to adjust(I could ...

#257756
Aug 25, 2011
846

Jose R M...
Montehiedra Town Center PR - Pearle Vision
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

As of June 17, 2011 I bought my lenses from Pearle Vision with store manager Linda then she was my adviser, but today, August 18, 2011, she is my worst nightmare. Both lenses area ...

#256261
Aug 18, 2011
851

Business...
Pearle Vision charged full price, then told to pay more
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I have never been treated so rudely or lied to like this and told 'well too bad' before in my life. I was quoted a price for a glasses and contact exam, glasses (frame and l...

#251813
Jul 28, 2011
983

Anonymous
Pearle Vision - Pearl Vision: Ridiculous Prices
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

I recently purchased a pair of prescription eyeglasses for $105.99 at BJ's Wholesale Club. That included both frames (good sized)plus lenses and taxes. Since they did not have...

#249919
Jul 19, 2011
1294

Sfrost1969
Pearle Vision - Misleading
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

One located in Tomball, TX. called ahead of time to find out about the cost of eye exam as they said they don't accept VSP insurance, but have the claims form for reimbursem...

#249900
Jul 19, 2011
695

Cepearl
Pearle Vision - Lenscrafters cheats ......
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Any associate in NY who worked for Luxottica and was not paid overtime. Please contact me at cepearl29@yahoo.com .I have hired an attorney to sue for my unpaid overtime. Please jo...

#246381
Jun 30, 2011
3368

Wcneiderer
Pearle Vision - Pv a ripoff
5.0 4000 Luxottica Place MasonOH45040 1-800-YES-EYES http://www.pearlevision.com/customer-service/

Written by Bill Neiderer Hanover PA on June 21, 2011Imust say that I do agree that I would never buy another pair of glasses from pv and Iwill let other people in the a...

#244514
Jun 21, 2011
1314
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