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  • Customers like
    • 2 young girls working there1
    • Friendly service1
  • Customers don't like
    • Mistake in prescription2
    • Customer service2
    • Way i was treated1

  • Aug 12
  • Eye and Ear Care
  • Markham, Ontario
  • Glasses
  • 26
  • REVIEW RATING 4/5

Markham location, had a grest experience UNTIL..had my glasses less than a day when I noticed a scratch on the right lend. Went back and was told thete was no scratch after much talk she said she would order a new lens. This took almosy two weeks, on thay time I noticed both lenses had a chip on the outer edges. I called only yo be told that it was impossible after bickering agaon she relented... Read more

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I have never experienced such horrible customer service I ordered my son's first pair of glasses July 1st 2015 It is now August 8th 2015 he still has no glasses the order was never placed into the system They did nothing for this pair only wanted to take something off a future pair I am never ordering glasses from here ever again Add comment

  • Aug 04
  • Eye and Ear Care
  • Boston, Massachusetts
  • Polycarbonate Lenses
  • 32
  • REVIEW RATING 4/5

Just had cataract surgery and needed a plain lens (no power) inserted to protect my eye. I was told the cost was $100 which I thought was excessive but I needed it and paid the $100. I just called another optical shop because I will need another one after my other eye has surgery. I was told the price was $20. Pearle can be assured they will never receive my business again!! They may have had... Read more

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  • Aug 03
  • Eye and Ear Care
  • Watertown, New York
  • Titanium Eyeglass Frame
  • 23
  • REVIEW RATING 4/5

Previously bought bought titanium frames four years ago. the frames were bendable and lasted 4 years. I asked for same or similar bendable titanium frames. my eyes have larger than average interpupillary distant. waited two weeks for samples and only had two sent to the store. The one pair had attachable sunglass lenses. They attached by magnets and I was assured it was still titanium. Yea... Read more

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  • Jul 16
  • Eye and Ear Care
  • Englewood, Colorado
  • Glasses
  • 51
  • REVIEW RATING 4/5

I was treated very poorly by the staff from the beginning. The first time I was picking out a new frame the woman seemed almost annoyed that I was taking my time choosing what I wanted to try on. After trying to force frames on me she walked away and said to get her when I picked one. I felt like a burden and just chose a pair of glasses and sunglasses. When I was called that my glasses were... Read more

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  • Jun 18
  • Eye and Ear Care
  • Lincoln, Nebraska
  • Eyeglasses
  • 63
  • REVIEW RATING 3/5

I have no knowledge of their current practices, but I was taken in by them and their 1 hour service several years ago. Once in Columbia, MO I was waiting for my glasses as I needed to leave town and they came and said they were out of the lenses I needed, but had some on hand which were more expensive. I figured this could happen to any business and needed them immediately so purchased them. ... Read more

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I choose pearle vision thinking that i would have my glassess within a week boy was i wrong first they overcharge my insurance the last time i got glasses i got two pairs for $220 why is it that i paid $265 for 1 pair of glasses. It took them almost 2 weeks to get my glasses ready, if i went back to the alex optical i would have paid less and i would have my glasses already Add comment

Took in frames for nose piece and tighten lens frame. Was told in an unprofessional voice that she couldn't repair them and would need to buy a new pair. Bought them there two years ago but no service. Unsatisfied doesn't describe how pissed I am. Add comment

I am very pleasure with the custumer service in Pear Vision in Plaza del Caribe Ponce. The Dr response all my questions and Yamilka Burgos was awesume. Thanks to her, my wife and me find the perfect lens. Thats took to her 2hrs and she always had a smile. For me and my wife we give 100% of satisfaction. Thank you Pearl Vision to have agents like Yamilka. Add comment

Pearle vision in ferndale Mi is the worst place to visit. You be dam sure you pick the frame the first time or your screwed. NO REFUNDS, I wouldn't buy a pair of glasses for my dog there...they need to get a LIFE Add comment

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