I purchased a pair of Revolution eye wear approximately two years ago. I hae misplaced the magnetic shade that accompained the eye wear. I have now found out that Pearle Vision does not carry this type of eye wear any longer; No representative has been resourceful to assist me. I have become discouraged with Pearle Vision. How may I obtain the magnetic shade? I had hoped to continue and patronize Pearle Vision, but I have not been treat well. Now, I will have to find a new optical center to take care of my eye needs. I will express non-service to friends and family members. 129c9e5



  Comments (4)
1. Written by Can't believe there is no help on July 13, 2011 from chicago, illinois, US
Nicki, 

 

Thank you for your response. Could you please offer your telphone number for assistance? Unfortunately, I did not record the area code. I still need help.  

Pearle Vision magnetic eye glass clip is my issue.
2. Written by Nicki on May 10, 2011 from syracuse, new york, US
Please call me at (978) 683-2020 so we can discuss this matter. I do know for a fact that this particular designer does do clips only. I would be more than happy to see if your design is still available through them.
3. Written by steve on April 27, 2011 from rochester, new york, US
so let me get this right....YOU lost your clip and expect the company to replace it for you at no charge???are you ***??
4. Written by Joe on April 3, 2011 from las vegas, nevada, US
Having worked for LensCrafters (another Luxottica company), there really isn't anything you can do. Those clips come with the frame and are not sold separately at these retail locations. 

 

If you still aren't happy, contact their corporate number, and you may be able to get an entirely new pair for free, or a refund of part of your money back for the lack of support.

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