Pearle Vision Phone Numbers and Emails

Customer Service Number:

  • (770) 998-9656
    10775 Alpharetta Hwy, Roswell, GA 30076
Send Message

Legal:

  • (513) 765-4321
    Privacy Office

Pearle Vision Emails:

Customer Service
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Pearle Vision Website:

Pearle Vision Help Center:

Corporate Office Address:

Pearle Vision
4000 Luxottica Place
Mason, Ohio 45040
United States

Pearle Vision Rating Based on 157 Reviews

Rating details

1.9
more details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Pearle Vision Customer Service Calls

348 TOTAL
CALLS
03:59 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pearle Vision?

Staff Question:

  • “Issue with store i prefer to talk with a customer service representative”
  • “Denied service”
  • “Terrible service”

Request for Information Question:

  • Looking for an eye examination and the purchase of new eye wear.
  • “Appointment”
  • “Representative”

Product/ Service Question:

  • Failure of an office to provide me with my order and was told I only ordered one pair
  • “Glasses do not work”
  • “Problem with my warranty”

Shipping and Delivery Question:

  • “Purchased a pair of glasses October 28, 2021 and still have not gotten the right pair of glasses and it is now January 17, 2022”
  • “I have not recieved my glasses.”
  • “I have not recieved my glasses. I paid for these glassrs on September 9th. of this year”

Payments and Charges Question:

  • “Discount”
  • “No hours to pick up and coupon expiring”
  • “Over charge for services.”

Refund Question:

  • “Refund”
  • Glasses refund
  • “I want a refund”

Website/ Application Question:

  • “Complaint on site”

Return/ Replace Question:

  • “About returning my glasses”

Employment Question:

  • “Employment”
  • Lost pair of glasses and safety glasses forms needs filled out by my employer
  • “PayStub”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “No one answers the phone at the Quaker bridge mall location”
  • “Customer complaint”
  • “Cost”

About

Related Companies

Luxottica, LensCrafters, Ray Ban, Sunglass Hut, Target Optical

Summary

Pearle Vision is a chain of eyeglasses stores. Pearle Vision was founded in 1961 by Dr. Stanley Pearle, an optometrist. The company is headquartered in Savannah, Georgia. At the present time Pearle Vision is owned by the Italian company Luxottica Group SpA that owns LensCrafters, Target Optical and Sears Optical as well. The Pearle chain has about thousand of stores in Europe in such countries as the Netherlands, Germany, Austria, Poland, Belgium and other. Pearle Vision sells branded products and products under Pearle brand name. Pearle is the only one chain of opticians that can prescript lenses with the help of its own production facility.

Pearle Vision reviews and complaints

Pearle Vision is ranked 146 out of 966 in Medical Supplies and Equipment category

Area Served

USA

Payment Methods

VISA

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