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I bought glasses at Pearl Vision in Skokie last August, (2013). I brought the glasses back because the right lens had multiple small scratches.

They replaced the lens but I noticed that both lenses are covered in small scratches. I went back to speak with the manager and she told me that I would have to pay $81.00 (under warranty) to get the lens replaced. She said the scratches had nothing to do with any vision problems, maybe my prescription changed. I would believe her if I couldn't see the scratches but they cover almost the entire vision field.

No more glasses from Pearl Vision. Sorry to say that but I think I will go to another vision store this month.

Monetary Loss: $501.

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