Pearle Vision - BAD customer service!!!
After being a client at this store since DAY ! I had
previously enjoyed a great relationship with all the employees. They would treat me with respect and good
service. Things declined in 2010 when they lost one of
their good employees, then again the next year. The people
they hired for replacement employees are rude and ex-
tremely unhelpful and truly lack customer care. Not
Bonnie or Dr. but just about everyone else in the office
Went elsewhere in 2012-WAY better service!! I didnt expect
special service BUT I had been a customer for 20 years
and was treated as a "problem customer" if I questioned
ANYTHING.
Location: Tyngsborough, Massachusetts
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Hello, thanks for sharing your feedback. I work with Pearle Vision Customer Care, and I am very sorry to hear about your experience.
Please email details including your contact number to Icare@***.com as I would be happy to try to help. You may also contact us directly at 1 80* *** **** (option 4) and anyone will be happy to assist you.