Pearle Vision Gainesville, Georgia.Despite the fact that I had to deal with unprofessional, rude, dishonest, ignorant (in their field) salespeople while purchasing my $300 glasses, I couldn't see out of them when I finally got them a week after they were promised. After 3 visits back to the store (30 minutes one way) trying to fix the problem, I asked for a refund and was told I couldn't have one.
I persisted and the guy told me I could get my money back for the frames and 1/2 the price of the lenses which would be like throwing away $100. As a single mother of two boys, that was an upsetting option. I took what was offered & a pair of single vision replacement glasses in a cheap frame. I was promised a refund to my charge card with 24 hours.
It's been 8 days, no refund. I'm calling customer service and the Better Business Bureau.