Product: Pearle Vision Customer Care Clear all filters (0 of 13 reviews match)
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When I called Pearle Vision Quakertown I was told it would be $25.00 to get that info ...WHAT? I had already had the exam as stated, bought a $280.00 pair of glasses ( after insurance) and now I need to pay money for MY information? Not pleased! i'D LIKE TO GET THIS...
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Pearle Vision Customer Care
#1232834
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I ordered a pair of sunglasses on march 14th. Everytime I call to see it they are in yet i get some excuses on why they are not done and another 5-7 days gets added before they will be ready. I WANT SOME KIND OF DISCOUNT OR TO CANCEL THE WHOLE ORDER!
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Anonymous
Cheryl

Try being ME - I have been waiting since the first week of April for two pairs of glasses that are usable and they will not refund my money! Had to file small claims court aga...

1.2
Product
Pearle Vision Customer Care
I liked
  • Friendly service
I didn't like
  • False advertising
#1227889
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We were both in the pearle vision at Polo Park just trying on frames. We were there probably five minutes total. No staff approached us to offer help. My husband took his own glasses off his face and hung them on his jeans pocket. This would let him try on frames. We...
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1.0
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Pearle Vision Customer Care
#1222740
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The service at this location is absolutely horrifying to say the least!Both pair of my son’s glasses broke so I set up an appointment right away as it was close to check up time. The visit with the doctor was fine, the issue came in at the front desk. I explained to...
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Pearle Vision Customer Care
#1051425
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I mistakenly bought a Groupon for an exam/eyeglasses discount package for Pearle Vision. The eye doctor was very good, but the support staff are the absolute worst I have ever encountered. They do not know what "service" is, they just try to upcharge you for every...
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Pearle Vision Customer Care
#1008530
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Went to Pearle Vision Ferndale, MI for simple reading glasses. I was told 7-10 days but "probably sooner". 7 days-nothing, 10 days-nothing. I called and was then told it was 7-10 business days. 10 business days pass and still nothing. Called again, now it's 14 business...
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1.0
Product
Pearle Vision Customer Care
#1004265
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Pearle Vision Customer Care Review

Very bad customer service. Executives are very arrogant. They don't treat well.
Product
Pearle Vision Customer Care
#990387
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2 hours later I received a call that the glasses were done (hey folks, that's not even 72 hours later!!! Who does that? Pearle Vision when they want to steal your money). I told them NO, I cancelled this order on phone first thing the next day (after ordering them)...
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2.1
Product
Pearle Vision Customer Care
I didn't like
  • Lies and deception
#855665
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Just had cataract surgery and needed a plain lens (no power) inserted to protect my eye. I was told the cost was $100 which I thought was excessive but I needed it and paid the $100. I just called another optical shop because I will need another one after my other...
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Product
Pearle Vision Customer Care
I didn't like
  • Price
#677317
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I have been a loyal pearle vision customer for over 10 years. I had run completely out of contacts (yes, I know my own fault) and called to order more. Apparently my eye exam was overdue and I could not get in for an appointment until 7 days later. I asked for a single...
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Anonymous
Pearle Vision

Hello, thank you for sharing your feedback and I apologize you are unhappy with your experience. If we can be of any further assistance, please feel free to contact us at 1 80...

PimpdaddyBlueschuck
PimpdaddyBlueschuck

" I was told that the doctor does not make or receive phone calls."Lol!!! You should've referred to him as "your highness" for the rest of the phone conversation with that lad...

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Pearle Vision Customer Care
#478040
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