Product: Pearle Vision Customer Care Clear all filters (0 of 16 reviews match)
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Pearle Vision In Totowa nj today December 12 2018 just called to tell me I missed my appointment I never received a phone call or a letter advising me it was time for my yearly appointment! So first they put a women who didn't speak English and that’s ok because I can...
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Pearle Vision Customer Care
#1421813
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Pearle Vision In Totowa nj just called to tell me I missed my appointment which they never sent any appointment letter or a phone call to tell me it was my yearly visit !first they put a women who didn't speak English then when I was about to ask if she wanted me to...
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Pearle Vision Customer Care
#1421798
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Corporate Office, I was a patient at your Orland Park Store. I had a very nice experience. I was greeted immediately and with a smile. My Optometrist was thorough and empathetic and my optician was phenomenal! The general manager was courteous and was actively working...
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4.9
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Pearle Vision Customer Care
I liked
  • Customer service
#1294988
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When I called Pearle Vision Quakertown I was told it would be $25.00 to get that info ...WHAT? I had already had the exam as stated, bought a $280.00 pair of glasses ( after insurance) and now I need to pay money for MY information? Not pleased! i'D LIKE TO GET THIS...
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Pearle Vision Customer Care
#1232834
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I ordered a pair of sunglasses on march 14th. Everytime I call to see it they are in yet i get some excuses on why they are not done and another 5-7 days gets added before they will be ready. I WANT SOME KIND OF DISCOUNT OR TO CANCEL THE WHOLE ORDER!
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Anonymous
Cheryl

Try being ME - I have been waiting since the first week of April for two pairs of glasses that are usable and they will not refund my money! Had to file small claims court aga...

1.2
Product
Pearle Vision Customer Care
I liked
  • Friendly service
I didn't like
  • False advertising
#1227889
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We were both in the pearle vision at Polo Park just trying on frames. We were there probably five minutes total. No staff approached us to offer help. My husband took his own glasses off his face and hung them on his jeans pocket. This would let him try on frames. We...
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1.0
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Pearle Vision Customer Care
#1222740
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The service at this location is absolutely horrifying to say the least!Both pair of my son’s glasses broke so I set up an appointment right away as it was close to check up time. The visit with the doctor was fine, the issue came in at the front desk. I explained to...
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Pearle Vision Customer Care
#1051425
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I mistakenly bought a Groupon for an exam/eyeglasses discount package for Pearle Vision. The eye doctor was very good, but the support staff are the absolute worst I have ever encountered. They do not know what "service" is, they just try to upcharge you for every...
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Pearle Vision Customer Care
#1008530
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Went to Pearle Vision Ferndale, MI for simple reading glasses. I was told 7-10 days but "probably sooner". 7 days-nothing, 10 days-nothing. I called and was then told it was 7-10 business days. 10 business days pass and still nothing. Called again, now it's 14 business...
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1.0
Product
Pearle Vision Customer Care
#1004265
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Pearle Vision Customer Care Review

Very bad customer service. Executives are very arrogant. They don't treat well.
Product
Pearle Vision Customer Care
#990387
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