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Pearle Vision - Filed complaint 9/10/18 still waiting on a answer

This whole process started on 7-13-18. Really neee someone to contact me to resolve these issues
1.0
Details
Additional Fees
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Reliability
Value for money
#1360795
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I took my children to Pearle Vision thinking that our experience was going to be perfect and pleasant boy was I mistaken I took my kids to the Nellis location because it was close to home and instead I was pushed 3 times to purchase there don't dilate my eyes or deal...
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1.4
#1353939
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My husband and I purchased four pairs of glasses (two regular and two sun) for $1,400.00. The sunglasses I purchased were Raybans and when I went to pick them up they did not have the Rayban logo on the lens (as the demo pair did). I asked where it was and was told...
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2.0
#1349158
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Sent an email days ago about a complaint with my script. It was renewed a year ago after getting my glasses and the Dr, told me to be patient...je didn't give me the full script because he decided it would be causing me headaches....he never told me that. After all...
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#1296360
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Corporate Office, I was a patient at your Orland Park Store. I had a very nice experience. I was greeted immediately and with a smile. My Optometrist was thorough and empathetic and my optician was phenomenal! The general manager was courteous and was actively working...
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4.9
I liked
  • Customer service
#1294988
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I was seen at the Location in Gilbert, Arizona March 3, 2018. After waiting for someone in Customer Service to assist me for some time, and after 2+ hrs, I left with soft contact lenses to give them a try. I had an issue in removing one of them and went back...
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Anonymous
Anonymous

Idiot, never publish your personal information on an open internet forum. Do you have any idea what kind of weird-o and nutbag looney tunes read this ? Lots. You shouldn't exp...

#1294084
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Pearle Vision - Unhappy experience
On 5/29/18 I went in for an eye exam and to purchase eye glasses for computer protection as I am only in readers. I then had an eye exam that was very short and was given a much stronger prescript than needed I was very concerned over the doctors exam. I question the...
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3.6
I liked
  • Products
I didn't like
  • Fact i was not refunded correctly
#1293904
Reply to reviews
Although I would like to continue to have my eyes examined here, I will not get my eye glasses ordered from them ever again.The reason being, the Optometrists are very good, but nobody called me from the store to let me know that at least 1 of the 2 pairs of eyeglasses...
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3.8
I liked
  • Optometrists
I didn't like
  • Opticians
#1293221
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Pearle Vision - Poor customer service and product delays

Tuttle Crossing Pearl Vision Location. Ordered glasses on 6/5/2018 and still havent received glasses. Have been told more than a handful of times of dates the glasses would come in and all of the dates have come and passed. I payed for the glasses in full first visit and will expect a significant or to be paid back in full if they dont come in by this friday June 29.
#1290019
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Pearle Vision - Complaint on the glasses

There's a spot on my glasses that cannot seem to go away. I only had my glasses for a few months I spent over $600. The store manager told me that's normal I don't believe it is cuz it wasn't there when I purchased them
1.9
Details
Additional Fees
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Product or Service Quality
Value for money
#1286241
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