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Sent an email days ago about a complaint with my script. It was renewed a year ago after getting my glasses and the Dr, told me to be patient...je didn't give me the full script because he decided it would be causing me headaches....he never told me that. After all...
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#1296360
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Corporate Office, I was a patient at your Orland Park Store. I had a very nice experience. I was greeted immediately and with a smile. My Optometrist was thorough and empathetic and my optician was phenomenal! The general manager was courteous and was actively working...
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4.9
I liked
  • Customer service
#1294988
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I was seen at the Location in Gilbert, Arizona March 3, 2018. After waiting for someone in Customer Service to assist me for some time, and after 2+ hrs, I left with soft contact lenses to give them a try. I had an issue in removing one of them and went back...
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Anonymous
Anonymous

Idiot, never publish your personal information on an open internet forum. Do you have any idea what kind of weird-o and nutbag looney tunes read this ? Lots. You shouldn't exp...

#1294084
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Pearle Vision - Unhappy experience
On 5/29/18 I went in for an eye exam and to purchase eye glasses for computer protection as I am only in readers. I then had an eye exam that was very short and was given a much stronger prescript than needed I was very concerned over the doctors exam. I question the...
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3.3
I liked
  • Products
I didn't like
  • Fact i was not refunded correctly
#1293904
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Although I would like to continue to have my eyes examined here, I will not get my eye glasses ordered from them ever again.The reason being, the Optometrists are very good, but nobody called me from the store to let me know that at least 1 of the 2 pairs of eyeglasses...
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3.7
I liked
  • Optometrists
I didn't like
  • Opticians
#1293221
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Pearle Vision - Poor customer service and product delays

Tuttle Crossing Pearl Vision Location. Ordered glasses on 6/5/2018 and still havent received glasses. Have been told more than a handful of times of dates the glasses would come in and all of the dates have come and passed. I payed for the glasses in full first visit and will expect a significant or to be paid back in full if they dont come in by this friday June 29.
#1290019
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Pearle Vision - Complaint on the glasses

There's a spot on my glasses that cannot seem to go away. I only had my glasses for a few months I spent over $600. The store manager told me that's normal I don't believe it is cuz it wasn't there when I purchased them
1.9
Details
Additional Fees
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Product or Service Quality
Staff
Value for money
Website
#1286241
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Pearle Vision - Complaint

Mesquite TX Pearl Vision. Was told glasses could not be repaired due to past due balance. Verified balance was paid through BOA, copies issued from bank. Please call me at 469 516 3281.
1.2
Details
Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1285898
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Pearle Vision - Service was dissatisied

I am not happy ,they manager and assosicates. Were very unprofessional.as well as the doctor.i feel as though it was medical mal practice..and wpuld like to speak with someone
#1283457
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your customer service number gives 3 menu choices but if you choose customer care the system responds system didn't get a response, tried calling 3x sounds like a problem with your number. My pearl vision location went out of business with no forwarding or notice I...
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Anonymous
Anonymous

Was in the same boat as you. Don't know what happened but I did find out that all of the records have been moved to Pearle of Paramus on RT 17. not the one on RT 4

#1279332
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